The Council finally terminated the 2007 contract after years of failing to achieve savings, poor performance, expensive contractual disputes and returning some services in-house. Details of these events are contained in various editions of the PPP Strategic Partnership Database.
Two reports by ESSU predicted these problems – Somerset ISIS or Crisis and Southwest One Lessons and New Agenda.
Dave Orr, a retired UNISON member, and Nigel Behan, UNITE, undertook a rigorous investigative 8-year campaign to expose the fundamental flaws in the contract.