The Research Report identifies the scope of major cost overruns, delays and terminations in 105 outsourced public sector ICT projects in central government, NHS, local authorities, public bodies and agencies in the last decade. There has been wide reporting of individual and department or authority-wide project failures in the national and ICT press but little analysis of the overall scope and evidence. The value of contacts is nearly £30billion with an average cost overrun of 30.5%.
The report findings were reviewed by Michael Krigsman, ZDNet.com (USA), Delays and Cost Overruns: A Constructive Analysis in eGov Monitor, 17 December 2007, Computer Weekly (21 December 2007), The Register (27 December 2007), UKauthorITy.com (31 December 2007) and Kablenet.com (24 December 2007).