CPS worked with the Pinderfields and Pontefract NHS Trust management and the UNISON branch to develop a new approach to non-clinical services. Following a successful public campaign to defer a decision to market test the services, the Centre drafted a paper which was agreed by the Joint Review group of managers and union representatives. It recommended adoption of Best value principles, a set of standards, joint working on reviews and a rigorous performance management framework. The Trust also agreed to return a contract with Initial to in-house provision with an a programme of service improvements across all non-clinical services.
